DSC gathered both quantitative and qualitative data in December 2024 and January 2025.

• An online survey of circa 320 Benefact Group Charity Support Programme users who have attended a webinar and/or a forum.
• Online interviews from a sample of 10 charities identified by Benefact Group that had engaged with wraparound support in the last 12 months.
• A cost-benefit analysis to gather evidence on the financial impact of Benefact Group’s Charity Support Programme.

DSC used this data to address four questions:

1. To what extent have support interventions improved charities’ confidence, professional skills, positivity and ability to fundraise?
2. To what degree have the charity support interventions benefited individuals, organisations and the charity sector as a whole?
3. Have supported charities experienced more organisational success or sustainability compared to unsupported charities?
4. What financial return on investment have charities experienced following an intervention?
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